Refund policy

Return Eligibility

Items must be:

  • Unused and unworn
  • In original packaging with tags

Return Timeframe

Returns must be requested within [7 DAYS] of delivery.

Refund Process

Refunds are processed within [5–7 BUSINESS DAYS] after approval via:

  • Bank transfer / JazzCash / Easypaisa / Store credit

Exchanges

We offer exchanges for size or defective items, subject to availability.

Damaged or Defective Items

If you receive a damaged or wrong item, contact us within 48 hours:
📧 [babylio.pk@gmail.com]

Non-Returnable Items

  • Used or washed items
  • Discounted/sale items (if applicable)

Return Shipping Costs

  • Customer pays return shipping unless the item is defective or incorrect.